Shangri-la Customer Care
Growing Stronger With Time Excelling in banking Service
Shangri-la Development Bank, one of Nepal’s largest national-level development banks, completes 19 glorious years. Established in 2061 B.S, the bank has always been on the top list when it comes to fulfilling the financial requirements of people
The bank’s board members include eminent individuals with years of experience and expertise in the banking and financial sectors.
Always dedicated towards customer service, Shangri-la Development Bank with its head office in Baluwatar has been providing its services through an extensive network of 112 branches and 30 ATMs spread across the country. The customer-friendly products have remained successful always leading to the exponential growth of the company.
The continuous trust of our valued customers has made us one big family of more than 450 thousand customers and 821 staff members. With paid-up capital of Rs. 3.010 Billion, a deposit of Rs.52.20 Billion and a loan of Rs. 43.24Billion, we are one of the leading players in the development banking sector.
We always strive to adopt the latest technology in the banking and financial sector and offer them to the customers through Digital Shangri-la. The rising popularity of financial technology and its adaptation has shown the direction towards a more cashless society and we are always ready to adopt and offer accordingly.
Financial access is our major focused area and we have been prioritizing taking our banking service in rural parts of the country as we believe that financial service plays a vital role in bringing the rural economy to the formal channel.
The bank is deeply engaged in the economic development of the country and has also been contributing to society through various programmes under corporate social responsibility equally.
Started as a regional development bank by common promoters with a vision to merge to plan two development banks and form a bigger development bank, we merged another development bank to make a national-level development bank which has been a huge achievement in itself in the past 18 year
Our Vision and Mission
Our vision is to strive to become the leading bank in the financial sector providing inclusive, resilient and sustainable services serving rural to urban by adopting a market-driven strategy.
Our mission is to provide quality products and reliable financial services to every customer with utmost courtesy and care, providing superior value to our shareholders and promising growth opportunities to our employees.